Website Terms
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.vpnbaron.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. When using our site, you must comply with the provisions of our acceptable use policy (see below). You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
Our Services
We supply the following services through our site: VPN Service
Intellectual property rightsWe are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy (see below). You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Except for material uploaded to our anonymous upload service, any material you upload to our site (but not via our site, e.g. through the web proxy) will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Any page linking to our site must not contain content which encourages or endorses any use of our site which would constitute a breach of any of our terms of service.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Acceptable Use
You may use our site and our services only for lawful purposes, including, but not limited to the following, you may not use our site or our services in any way that breaches any applicable local, national or international law or regulation:
- for the purpose of harming or attempting to harm minors in any way;
- in any way which contravenes the virus and hacking provisions as set out above.
- to upload, post, email or otherwise transmit any content that is directed to inciting or producing imminent conduct that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable and is likely to produce such conduct;
- to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- to forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the system;
- to upload, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
- to upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," or "pyramid schemes";
- to interfere with or disrupt our Site's system or servers or networks connected to our Site's system, or disobey any requirements, procedures, policies or regulations of networks connected to our Site's system;
- to collect or store personal data about other users without their knowledge; or
- to promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals.
We may, at our sole determination, decline to offer email support to any user who uses offensive or abusive language or is otherwise in breach of any of our terms, including this acceptable use policy.
Copyright
If you believe any of our services has been used to infringe your intellectual property rights, please email support@vpnbaron.com giving full details of the alleged infringement, including information sufficient to allow us to identify the relevant user. You must also include details of your rights in the relevant works (or standing to complain on behalf of the rights holder).
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
December 2014
VPN Terms
The VPN Service provides our subscribers with access to our network of servers around the world. We also provide software tools for windows computers (the "Software"), which allow you to connect easily to our VPN Service although you may connect without using our Software.
Changes to these terms: We may revise these terms by posting an updated version to this web page to reflect changes in market conditions affecting our business, changes in technology or our business model, changes in relevant laws and regulatory requirements, and changes in our systems.
We ask that you check this page from time to time to take notice of any changes we make, as they are binding on you.
Our Privacy Policy and terms of use (respectively referred to from now on as the "Privacy Policy" and the "Terms of Use") apply when you use our VPN Service. Please read the Privacy Policy and Terms of Use carefully before you purchase a subscription for, or start to use, our VPN Service. By using our VPN Service, you indicate that you accept the Privacy Policy and Terms of Use and that you agree to abide by them. If you do not agree to them, please refrain from using our VPN Service.
2. Your status
By registering to use our VPN Service you confirm that:
- your billing information is accurate
- you are legally capable of entering into binding contracts
- if you are acting for an organisation (such as a company or a partnership), you are authorised to enter into these terms for and on behalf of that organisation (in which case, references in these terms to "you" are to that organisation, and not you personally); and
- by accessing and using our site and the services on our site, you are complying with all applicable laws and regulations in the country in which you are located.
Access & registration: We restrict access to our VPN Service to users who have registered with us and who have an active subscription. Information on registration is in our website terms. When you select the option to use our VPN Service, you will need to select a subscription plan and pay our fees, as described in sections 3.
We have the right to suspend or close any account with us and block your use of our VPN Service and site, if (in our opinion) you have failed to comply with any part of these terms.
You are responsible for ensuring that all persons who use your account with us are aware of these terms, and that they comply with them.
You are responsible for all use of your security details and your account. You must treat your username and password, and any other security details, as confidential, and not disclose it to any other person. You must also prevent unauthorised access to your account
We process information about you, and other information that you provide to us, in accordance with our Privacy Policy. By using our site, you consent to such processing and you confirm that all data provided by you is accurate and not misleading.
3. Our subscription plan, payment & refunds
Our VPN Service is available on subscription plans of 1, 6 or 12 months in duration. You may download our software to, or configure a device for, an unlimited number of devices, however, each subscription only entitles you to the plan specified simultaneous connections unless otherwise agreed by us in writing. Your subscription is for your own use only and you may not rent, lend, hire out or otherwise share your connection with another person.
The plans we offer, and the prices, are as shown on our site. You will need to select the subscription plan that best suits your needs. We can change our prices at any time, but changes will not affect any subscription that you have already paid for.
We offer a 7 day money back guarantee for new subscriptions, except for subscriptions purchased by Bitcoin payment methods which cannot be refunded. For full details of our guarantee and how to claim a refund, please see our Refund Policy. If we cancel or suspend your account with us due to a breach by you of these Terms of Use or our Privacy Policy we will not refund any fees to you.
We will usually process the refund due to you as soon as possible and, in any case, within 7 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will usually refund any money received from you using the same method originally used by you to pay for your subscription.
You must pay us in one of the currencies stated on our site. Payment can be made by the debit or credit cards, or through one of the payment gateways, shown on our site. If you setup a recurring payment, you authorise us to take payment in this way on an ongoing basis using the payment details you provide until you tell us to change your method of payment . If you wish to change your method or payment, or change your payment details, please tell us as soon as you can so that we can try to implement the change before subscription expires. If we are unable to take a recurring payment, your subscription will not be renewed.
If you wish to use PayPal to purchase a subscription, you must open an account with PayPal and abide by the terms of service of PayPal, which can be found here.
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5. Prohibited uses
You may use our Site and any Software downloaded from our Site only for lawful purposes. Including, but not limited to the following, you may not use our Site or our Software:
- in any way that breaches any applicable local, national or international law or regulation;
- for the purpose of harming or attempting to harm minors in any way;
- in any way which contravenes the virus and hacking provisions as set out in Clause (Viruses, Hacking and Other Offences).
- to upload, post, email or otherwise transmit any content that is directed to inciting or producing imminent conduct that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable and is likely to produce such conduct;
- to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- to forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the system;
- to upload, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
- to upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," or "pyramid schemes";
- to interfere with or disrupt our Site's system or servers or networks connected to our Site's system, or disobey any requirements, procedures, policies or regulations of networks connected to our Site's system;
- to collect or store personal data about other users without their knowledge; or
- to promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals.
6. Grant of license
In the event that we give you access to or allow you to download any Software, we will be granting you a non-exclusive, non-transferable licence to use the Software in accordance with its terms of use.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our VPN Service and nothing in these terms shall grant you any rights, title or interest in and to such intellectual property rights. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our Site or the Software for commercial purposes without obtaining a licence to do so from us or our licensors.
If you copy or download any part of our Site or of the Software in breach of these terms, your right to use our Site, our VPN Service and the Software will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
8. Information about you and your visits to our Site
We process information about you in accordance with our Privacy Policy. By using our VPN Service, you consent to such processing and you warrant that all data provided by you is accurate.
9. Viruses, hacking and other offences
You must not misuse our Site or VPN Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
You must not attempt to gain unauthorised access to, interfere with, damage or disrupt, our Site, our VPN Service the servers, equipment or network on which our Site or VPN Service is hosted, any software used in the provision of our Site or VPN Service or any server, computer or database connected to our Site or VPN Service. You must not attack our Site or VPN Service via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. In the event of such a breach, your right to use our Site or VPN Service will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or VPN Service or due to you downloading any software or material posted on it, or on any website linked to it.
You must not reproduce, duplicate, copy or re-sell any part of our Site, our VPN Service or our Software in contravention of the provisions of these terms.
10. Suspension and termination
We will determine, in our discretion, whether there has been a breach of these terms through your use of our Site or VPN Service. Failure to comply with these terms constitutes a material breach of the terms upon which you are permitted to use our Site, our VPN Service and our Software, and may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use our Site, VPN Service and/or our Software with no refund;
- issue of a warning to you;
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- further legal action against you; or
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described in these terms are not limited, and we may take any other action we reasonably deem appropriate.
11. Our liability
Our VPN Service and Software is provided on an "as is" basis without any guarantees, conditions or warranties as to its quality or suitability for any particular purpose. We hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and make no representation or warranty, express or implied, as to the accuracy or completeness or satisfactory quality or fitness for a particular purpose of our VPN Service or the Software. To the extent permitted by law, and subject to the exceptions below, we hereby expressly exclude liability for all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, any direct, indirect or consequential loss or damage incurred by you or any user in connection with our VPN Service and/or the Software, or in connection with the use, inability to use, or results of the use of our VPN Service, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if reasonably foreseeable, provided that this condition shall not prevent claims for loss of, or damage to, your tangible property.
This provisions of this Clause 10 do not limit or exclude our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
12. Links from our site
Where our Site or Software contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.
13. Our right to vary these terms and conditions/Privacy Policy
We may revise these terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms may also be superseded by provisions or notices published elsewhere on our Site.
14. Jurisdiction and applicable law
The Romanian courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Site or use of our VPN Service or Software.
15. Entire agreement
These terms and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.
Each of us agrees that our only liability in respect of those representations and warranties that are set out in these terms (whether made innocently or negligently) will be for breach of contract.
Refund Policy
Money back guarantee:
New orders are covered by our money back guarantee, except for orders paid with Bitcoins, which we are unable to refund.
You are entitled to a full refund on an order if all of the following apply:
- it is the first order made on your account (e.g. renewals do not qualify);
- you claim your refund within 7 days of your order date;
- you have complied fully with section 2 (Your status), section 5 (Prohibited Uses) and section 9 (Viruses, hacking and other offences) of our VPN terms of service;
- you send an email to support@vpnbaron.com stating your VPN user name and the reason for your cancelling the service;
- you have used less than 10GB of bandwidth (data transfer - total of upload and download activity through the VPN);
- you have not exceeded 50 sessions (the number of times you have connected to our service); and
- you have not previously claimed a refund from us under this policy (e.g. for another account).
If you have exceeded the 10GB bandwidth limit but your original order is for more than one month, we may charge you based on your usage and issue a partial refund to you. Such partial refunds are made at our sole discretion.
Cancellation policy
User may cancel at any time, and starting from when the cancellation request was sent, no future invoices will be generated.